NHTSA Complaint #11712338 — 2013 FORD ESCAPE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11712338
Vehicle 2013 FORD ESCAPE
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

I bought a 2013 escape 3-4 months ago. It had a clear car fax as well as clean on Ford.com. recently the air bag light has been flashing on and as time has gone on, it is staying on longer. I just had it diagnosed at a Ford Dealership and was told it was an air bag sensor, with a cost of over $2000. After digging deeper, I discovered that the Air Bag and sensors were replaced in 2016 under the recalls at the time. I understand that this was done and I am only asking for some financial assistance as I can no longer drive my escape. I know i bought an older car, but Ford will not help with any assistance and it seems they have an obligation since this problem has been happening over and over. i worked in Ford dealerships for over 40 years. Please help.

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