NHTSA Complaint #11613199 — 2015 JEEP GRAND CHEROKEE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11613199
Vehicle	2015 JEEP GRAND CHEROKEE
Component	AIR BAGS
Date of Incident	August 31, 2024
Date Filed	September 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

On Saturday, August 31, I was traveling approximately 50 on a freeway overpass, when my head was hit/jutted forward, causing an immediate migraine. This caused me to hit the brakes a bit and veer a little. Upon stopping and inspecting, the headrest had come apart. After googling, I see there had been a serious issue with the “Active Headrest Restraint” on select Chrysler models. This matches my incident.

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