NHTSA Complaint #11613178 — 2021 JEEP GLADIATOR

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11613178
Vehicle	2021 JEEP GLADIATOR
Component	ELECTRICAL SYSTEM
Date of Incident	July 30, 2024
Date Filed	September 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

Had seen that Chrysler had a recall for electrical for the dash cluster going on/black. It had just went completely black so I was unable to tell if vehicle was in gear, the speed of the vehicle. I went to the dealer and was told it was a known problem and the part was on national back order and would take over a month to receive. I went through Infotainment with the mileage and purchase/replaced on my own. I do still have the OEM part. FCS's # 30B Infotainment order #[XXX] ordered on 8/2/2024 at a cost of $1,148.59. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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