NHTSA Complaint #11612847 — 2019 HYUNDAI SONATA

The contact owns a 2019 Hyundai Sonata. The contact stated that after the vehicle was purchased, the vehicle was taken for an oil change. The contact stated that the very next day he checked the dipstick and became aware that there was no oil on the dipstick. There was no warning light illuminated. The dealer was called, and the contact was informed that there might be an oil consumption failure with the vehicle. The vehicle was taken to the dealer for an oil consumption test; however, the contact stated that he was not able to pay for the oil consumption test to be performed. The contact stated that the vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 118,000.