NHTSA Complaint #11612825 — 2017 FORD EXPLORER

The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised that the repair was not associated with any recalls. The failure mileage was approximately 80,000.