NHTSA Complaint #11612816 — 2023 KIA K5

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11612816
Vehicle 2023 KIA K5
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Ive a 2023 Kia K5 GT-Line AWD with 73000 mileage. I was having a trip from New Jersey to Massachusetts for a wedding. I had 208 miles to go and 223 miles range. Than suddenly it went down to 93 miles. I stop by a gas station. I could not pump gas. It was kicking the nozzle. I atop by another gas station miles later. I couldnt pump gas either. It kickes the nozzle and my gas tank looks full. Than i start the car and check engine light and P045100 code came on. Than i checked the closest KIA but it was Saturday. They couldn’t service i was at Rhode Island. I called one of the KIA and they said as long as CEL is on i can drive. If its keep flashing i shouldnt drive. I said it smells gasoline and i cant fill up my tank and i asked if they have a suggestion and they said idk and closed the phone. Than i heard a clicking noise and it smelled a lot more gasoline. I saw that my rear seats popped up. I saw that one of the gas tank or whatever it is was up and my tank was expanding. I had to leave my car to another dealer nearby airport at Rhode Island. They will check my car at Monday. I rent a car from airport enterprise. I guess ill need to wait and see. I knew that there is a recall. But i went for an oil change at 60000 mileage and my local dealer told me that there was a recall and they checked and thats why it took long and im good to go. So they checked the recall and it was fine and now its not fine. I had the recall done but it still happened. My car stayed at dealer from 10 days. They couldnt fix it and someone from Kia Tech came to check, while they are checking the gas tank had a mini explosion as they said. Kia is going to buy my car back and they confirm that i can either get a replacement or buyback. They confirmed that there is no permanent fix for it. They do not know how to fix it.

Related Complaints for the 2023 KIA K5

Other FUEL/PROPULSION SYSTEM Complaints

#11713381 serious safety-related defects in my 2023 Kia K5 involving the fuel/emissions system &other vehicle components. From ...
#11711208 I am submitting this complaint regarding a serious fuel system defect involving my 2023 Kia GT-Line. The vehicle was ...
#11696198 10/25 I was traveling, and my car sudden loss of power, while in traffic.. almost causing accident. 10/28 I was trav...
#11695736 While driving my car i heard a loud pop come from the rear of the car. Vehicle began driving poorly as if it could no...
#11690403 Driving down the highway and heard a pop and my seats were rising slowly and while trying to make it to the nearest e...

Recent Complaints for the 2023 KIA K5

#11714430 FORWARD COLLISION AVOIDANCE The contact owns a 2023 Kia K5. The contact stated that while driving at approximately 5 MPH and approaching a stop s...
#11714430 SERVICE BRAKES The contact owns a 2023 Kia K5. The contact stated that while driving at approximately 5 MPH and approaching a stop s...
#11713381 SEATS serious safety-related defects in my 2023 Kia K5 involving the fuel/emissions system &other vehicle components. From ...
#11713381 UNKNOWN OR OTHER serious safety-related defects in my 2023 Kia K5 involving the fuel/emissions system &other vehicle components. From ...
#11712498 STRUCTURE:BODY Front driver side bottom bumper has unclipped randomly. I’ve spoken to a group with other 2023 Kia K5 GT-Line owners ...
Check any vehicle history by VIN - Free vehicle history report