NHTSA Complaint #11612721 — 2023 FORD MAVERICK

Shortly after startup the infotainment screen on my Maverick froze. After shifting into reverse it was unable to display the reverse camera image. I attempted several shifts between Drive, Park, and Reverse and it remained frozen. I attempted a short key cycle, powering the truck down, including opening the drivers door in an attempt to cycle power to the infotainment and upon restart it remained frozen. After arriving at my destination and leaving the power off for 10-15 minutes it returned to normal behavior on the next key cycle. I have video of the failure occurring, including attempted solutions noted above.