NHTSA Complaint #11612579 — 2018 CHRYSLER PACIFICA POWER TRAIN

Complaint Details

ODI Number	11612579
Vehicle	2018 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	June 7, 2019
Date Filed	September 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Sometimes when I am accelerating it feels like I am being rear-ended. The whole vehicle jumps as if it is being pushed. I have tried to reset the Transmission by watching YouTube videos that show the same problem. But it has not fixed it. It also happens when I am driving. I am worried that it may not shift gears at all. I use it for all my long distance trips and do not want to break down on Interstate 95 in the dark. I have had it back to Auto Lenders in EHT, NJ multiple times from 2019- 2021. I gave up bringing it back because it never got fixed. Now it is happening almost every week.

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