NHTSA Complaint #11612507 — 2018 RAM 1500 EXTERIOR LIGHTING

Complaint Details

ODI Number	11612507
Vehicle	2018 RAM 1500
Component	EXTERIOR LIGHTING
Date of Incident	August 11, 2024
Date Filed	September 4, 2024
Mileage	50,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The contact owns a 2018 Ram 1500. The contact stated that upon inspection it was discovered that the plastic components inside the headlight housing had melted in the front driver’s and passenger’s side headlight assemblies. The vehicle was taken to the local dealer who was unable to determine what caused the components to melt. The contact was informed that the driver's and passenger’s side headlight assemblies needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 50,300.

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