NHTSA Complaint #11612448 — 2018 NISSAN ALTIMA

I want formally lodge a complaint regarding a serious issue with a 2018 Nissan Altima that I purchased from a Nissan dealership on [XXX]. The vehicle, which had 107,000 miles at the time of purchase, has exhibited a critical failure. On [XXX], while I was accelerating to change lanes in rush hour traffic, the car began jerking and suddenly slowed down. This malfunction nearly resulted in a dangerous collision with an 18-wheeler and caused me to be run off the road. This incident could have been catastrophic, and it deeply concerns me, especially since this vehicle was intended for my daughter's commute to and from school. Following this, I had the car towed to the Nissan dealership and was informed that it requires a new transmission. I am shocked to learn that the cost to replace the transmission is $6,200. This is particularly distressing given that I purchased the car less than four months ago and was unaware of the known issues with the CVT transmission. It is unacceptable that vehicles with faulty transmissions are still being sold without adequate warning or extended warranties. Nissan should be required to provide clear disclaimers about potential transmission issues before a sale. The lack of transparency and the high cost of repairs are deeply troubling. Given the severity of this situation and the potential risks involved, I believe that Nissan should take immediate action to address these concerns. The warranty should be extended, and there should be clear warnings provided to potential buyers about the risks associated with the transmission. The current lack of empathy and action from Nissan is disappointing and unacceptable. I urge you to review this situation promptly and provide a satisfactory resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)