NHTSA Complaint #11612322 — 2016 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11612322
Vehicle 2016 FORD FUSION
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

According to the Ford dealership, I am missing a piece of a gasket which is causing coolant issues. I was told that there was a flaw with the engine design on my vehicle wherein instead of repairing/replacing the gasket, an entire engine is needed- making my vehicle a total loss now. When questioned if this was the result of anything I did or could have prevented, I was informed that this was not anything I caused or could be avoided as Ford created a faulty engine design.

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