NHTSA Complaint #11612211 — 2018 LINCOLN MKZ

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11612211
Vehicle 2018 LINCOLN MKZ
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The contact owns a 2018 Lincoln MKZ. The contact stated while driving 30 MPH, the engine light illuminated. While the vehicle was idling, there was an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic, who referred the contact to the local dealer for assistance. The vehicle was towed to the local dealer, where it was diagnosed that there was coolant intrusion into the engine and that the engine needed to be replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 65,000.

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