NHTSA Complaint #11612055 — 2017 DODGE GRAND CARAVAN

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11612055
Vehicle	2017 DODGE GRAND CARAVAN
Component	AIR BAGS
Date of Incident	September 1, 2024
Date Filed	September 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The front passenger active head restraint deployed without being involved in an accident and without warning. Upon inspection, we found that the plastic used to hold the metal rod under tension (until released by the crash sensor) broke. No one was hurt but could have been as this happened just as we were getting into the vehicle.

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