NHTSA Complaint #11611821 — 2023 MERCEDES-BENZ SPRINTER 3500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11611821
Vehicle 2023 MERCEDES-BENZ SPRINTER 3500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I noticed there was a reall of the front hub assemblies, however my truck must not be on the list of vins affected. I’m not sure where the problem originated, but I just passed over 20k miles and im experiencing signs and symptoms of what that recall would affect, this started a few weeks ago, not getting any better. It just stars vibrating and shaking pretty violently. like a wheels coming off. My father is also experiencing similar issues in is 2022 king ranch with 40k miles. Both trucks, very low mileage shouldn’t show these sort of symptoms yet. I’m not sure if they go hand and hand but it also disengages advanced track and all the front sensors and what not when it happens. After reading a few articles I do not feel the truck is safe on the road until probably inspected.

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