NHTSA Complaint #11611799 — 2023 GMC SIERRA 3500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11611799
Vehicle	2023 GMC SIERRA 3500
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2024
Date Filed	August 30, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

There are 2 issues with this vehicle: #1) The rear window defrost causes an electrical issue that melted the plastic on our rear sliding window. Dealer claims we put something hot against the window but we did not. This appeared after we used the rear defrost. Several other owners have complained about this as well. #2) The vehicle is advertised as having adaptive cruise but it does not have this feature.

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