NHTSA Complaint #11611754 — 2009 INFINITI G37

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11611754
Vehicle 2009 INFINITI G37
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Light blinks for (no airbag on passenger side) working. Light also blinks on dashboard showing no airbags. My car has just over 76,000 miles with meticulous maintenance and no crashes, accidents or even bumps. There are countless complaints, inquiries and threads on the internet regarding the above mentioned problem. I don't know if anyone has taken the time to make an official inquiry but it requires your scrutiny. The fix is a new seat and or an old one that the components still work. There are countless people drivng this vehicle without airbags. We need a fix that won't cost $10,000 (estimate from dealership). Also, where can one find a seat??? Inifinity needs to provide a fix that allows the airbags to function properly without the consumer having to find a new/used seat (and none are available nationwide). The modules are a mere $200 but integrating them into a seat is impossible, so the "fix" is a new seat. This problem exists as the cars age. I project that all inifinities with this style seat have, or are going to have, the same problem as they age. If not, what remedy did Infinity offer in its newer models, leaving the rest of us driving death traps, with no means or opportunity for safely find a "fix". Attached is a copy of the scan from an auto body delearship regarding the lights.

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