NHTSA Complaint #11557418 — 2009 INFINITI G37

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11557418
Vehicle	2009 INFINITI G37
Component	AIR BAGS
Date of Incident	June 16, 2023
Date Filed	November 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The passenger airbag does not work. The light on the dashboard indicated it needed service. When I took it into the dealer, they said it was $7,000 to fix. (More than the car is worth for resale.) After some research, I’ve come across complaints about this on multiple sites & comment boards. This is a serious safety issue. I can no longer have passengers in my car (such as my children). Something has to be done.

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