NHTSA Complaint #11611659 — 2014 HYUNDAI SONATA

My passenger side rear door will not open from the outside or the inside. You pull the handle on the outside and nothing happens. You push the door from the inside and nothing even budges (the door lock still works not that there's a use for it right now). This seems to me to be a safety risk for anyone that has to sit in the backseat behind the front passenger seat. If there were an emergency, they would not be able to open the door to get out. I have Googled this and it seems to happen quite frequently in Hyundai cars. It's the door actuator. If this happens a lot, then I think Hyundai needs to take a deeper look into their door actuators. Thank goodness I do not have kids in a car seat because I would be unable to get them in or out on that side of the car. I've never had this happen on any of the Toyotas I've owned.