NHTSA Complaint #11611444 — 2014 KIA FORTE

The contact's mother owns a 2014 Kia Forte. The contact stated that while driving and turning the steering wheel, the steering wheel made an abnormal popping sound. The vehicle was taken to an independent mechanic, where it was diagnosed that the flexible coupling in the MDPS (motor-driven power steering) needed to be replaced. The vehicle was not repaired. The contact related the failure to Kia Campaign Number: 074. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact the VIN was not covered under the campaign. The failure mileage was approximately 43,350.