NHTSA Complaint #11708843 — 2014 KIA FORTE

The contact owns a 2014 Kia Forte. The contact stated that while attempting to start the vehicle, the vehicle failed to start. In addition, the contact stated that sometimes after the vehicle was started, the engine shut off unexpectedly. The vehicle was towed to an independent mechanic, where it was diagnosed with engine misfire and engine issues. In addition, the contact was informed that the check engine warning light was illuminated; however, the check engine warning light was off. The contact was informed of NHTSA Campaign Numbers: 17V773000 (Service Brakes, Hydraulic) and 20V750000 (Engine). The contact was advised to take the vehicle to the dealer because of the open recalls. The vehicle was towed to the dealer; however, the vehicle was not inspected. The vehicle was not repaired. The contact stated that the vehicle was inoperable. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of the unrepaired recalls; however, the failure of the vehicle was not related to the recall repairs. The failure mileage was approximately 137,408.