NHTSA Complaint #11611354 — 2017 CHRYSLER PACIFICA

I have researched this and it seems to be a problem that is very common to the Pacificas. Some examples can be found here, but there are hundreds of reports of this across the Internet. [XXX] The problem is twofold. 1. The plastic oil cooler that Chrysler uses on these vehicles is substandard and will fail. Typically this happens just outside of warranty. These parts were made to fail which induces a very expensive repair. 2. There is a very common issue with the head gaskets on these vans. So much so, that when I had one of them replaced on my van the service advisor suggested I do them both because he said the other one would fail soon. He said it happens all the time on these vans. I spent almost $4000 to have one replaced, there is no way I could afford to have more done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)