NHTSA Complaint #11611320 — 2019 FORD ESCAPE

The contact owns a 2019 Ford Escape. The contact stated that while driving up an incline at approximately 30 MPH, there was a loud clanking sound coming from the engine compartment. The contact stated that the vehicle started to shudder and vibrate with the check engine warning light illuminated. The vehicle was taken to the local mechanic to be diagnosed. The contact was informed that the failure was caused by coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 90,000.