NHTSA Complaint #11610954 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact stated while driving and exceeding 45 MPH, the vehicle shuddered and hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated while driving 60-65 MPH, the vehicle stalled. The contact pulled over to the side of the road. The vehicle failed to restart and made a whining sound. The vehicle was towed to an Auto Parts store, where it was diagnosed with high-pressure fuel pump failure. The contact stated that the failure had occurred while driving at highway speeds, causing the vehicle to be towed several times. The dealer was not notified of the failure. The contact related the failure to NHTSA Campaign Numbers: 18V735000 (Fuel System, Gasoline), 18V845000 (Power Train), and 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The manufacturer referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 125,000.