NHTSA Complaint #11621691 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact stated that after the vehicle was refueled, the vehicle failed to start. In addition, the check engine warning light illuminated. The contact stated that the failure had started a year ago; however, the failure had since become persistent. The vehicle was taken to the dealer where it was diagnosed with canister purge valve failure. The contact was informed that the canister purge valve needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.