NHTSA Complaint #11610859 — 2013 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11610859
Vehicle	2013 RAM 1500
Component	STEERING
Date of Incident	August 15, 2024
Date Filed	August 26, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Power steering assist drops out periodically making it impossible to steer. I was told by dealer that they do not service vehicles over 10 years old even though my truck only has 70,000 miles on it. I was told by a repair shop that the part can not be found. I called Dodge corporate and was told that the part has been discontinued. This leaves me without a safe vehicle to drive but I have to have a vehicle so I continue to drive it. I can't believe that they can not furnish a part and apparently its a common failure. Can anything be done?

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