NHTSA Complaint #11610770 — 2021 HONDA CR-V

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11610770
Vehicle 2021 HONDA CR-V
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

My car began making a popping noise when I would make a slight left turn and began to straighten back out. It would also have a slight tug on the steering wheel when the popping noise would happen. It started out random and got worse and more frequent as time went on. I do feel like it was a safety concern because of the tug in the steering. I took my car to the dealership and they confirmed that it was the power steering rack and that they had had some problems with the manufacturer they were using and that the new manufacturer they were using had the part on back order. They just called me two weeks ago and replaced it on August 22nd. Since it has been replaced the steering issue and noise has not occurred again. The vehicle did not ever give me any warning indicators.

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