NHTSA Complaint #11610755 — 2024 CHEVROLET EQUINOX EV

I bought an Equinox EV on August 13, 2024. After purchasing, I found the infotainment system and central cluster became very hot after driving for about 45 minutes. The infotainment screen even was too hot to be touched. The dealer checked the car on 08/20, found error codes related to Front Faceplate Temperature Control Circuits, as the attached DTC report shows. Instead of fixing the errors, the dealer erased the codes, and told me comparing with a new like vehicle, the screen temperature is normal. I used the car next day, both cluster and infotainment screens became overheating again after about 45 minutes driving. I measured the temperature of the infotainment screen, it reached about 150 oF. This is certainly not normal. The overheating has posed safety risk to me. The central cluster and infotainment system can be damaged by the overheating and causes serious accident someday.