NHTSA Complaint #11610704 — 2019 GMC YUKON XL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11610704
Vehicle 2019 GMC YUKON XL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I have 98,000 on my Yukon XL Denali and I have a crack in the piston block as I was told by the dealer. I have an Endurance Car Warranty on the vehicle and the vehicle has been at the dealers since [XXX]. The warranty company is giving the dealer the run around where they have torn down the motor already twice to prove to them that there is a crack. Plus, there was no warning signs other than it not running smoothly as it has been and that is why it went to the shop. Nothing should be happening to this motor at 98,000. The vehicle is presently at Palm Chevrolet in Ocala, Florida and Scott Kelly is the service manager. Can you please give me some advice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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