NHTSA Complaint #11610697 — 2018 CHEVROLET TRAVERSE
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11610697 |
| Vehicle | 2018 CHEVROLET TRAVERSE |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
While I was driving, the rear sunroof suddenly "exploded". I was shocked as I did not feel any impact, but it sounded like a wrecking ball had hit my car. I don't think I swerved into the other lane or anything like that, but honestly it happened so fast, I'm not sure. My heart was racing, and I felt like I was in danger, but able to pull over fairly soon after. I began to feel unwell as if my blood pressure was elevated, which I'm sure it was. I inspected the outside of the vehicle and didn't see any damage, but then from inside noticed a crackling sound, which was localized to the rear sunroof. I examined it from the top and found it to be cracking in various areas around the perimeter of the glass. The shade on the sunroof was closed, so I don't believe any glass entered the interior of the car. I called my daughter to tell her what had happened and drove the rest of the way home. At this point, I have not had anyone else look at it but am reaching out to the dealership where I bought the car.
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