NHTSA Complaint #11610669 — 2023 LEXUS RX

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

1 Injury

Complaint Details

ODI Number	11610669
Vehicle	2023 LEXUS RX
Component	UNKNOWN OR OTHER
Date of Incident	July 25, 2024
Date Filed	August 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The sunroof of my 2023 Lexus SUV had a defect and shattered/exploded outwards due to a defect in the tempered glass while driving on the highway. The glass shards fell from the sunroof and cut my face while driving. I had to have a nurse remove the glass shards from my face. Fortunately in this scenario, it did not cause me to lose control of my vehicle on a congested highway. The sunroof defects with Toyota and Lexus vehicles have been documented by several customers online and through several class action lawsuits. The vehicle has been sent to a local Toyota/Lexus dealership for inspection and repair. There were no warnings, messages or other symptoms that the sunroof shattering/exploding could happen.

Related Complaints for the 2023 LEXUS RX

Other UNKNOWN OR OTHER Complaints

#11719706 — February 22, 2026 — While driving westbound on Route 70 in Ohio at highway speed, we suddenly heard what sounded like an explosion and im...

#11702252 — December 1, 2025 — When using android auto and I get a phone call the car screen will not return back to it's original screen. If I use...

#11693983 — October 16, 2025 — While we were driving, our sunroof just exploded! There was no-one around us. There was a loud bang, glass was flyi...

#11670013 — June 29, 2025 — Spontaneous sunroof glass burst

#11638963 — January 27, 2025 — Unintended acceleration. After complete stop at signal light behind another car electric motor was keep pushing car f...

Recent Complaints for the 2023 LEXUS RX

#11719553 — STRUCTURE:BODY — February 21, 2026 — Vehicle: 2023 Lexus RX350 (Certified Pre-Owned) Ownership Duration: ~3 months Incident Description On February 1, 202...

#11719594 — STRUCTURE:BODY — February 21, 2026 — This submission is a supplement to a previously filed complaint. Original complaint number: 11719553." In my previou...

#11715162 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA — February 2, 2026 — I took my vehicle to Lexus of Louisville on 2/2/26 for Recall campaign number: NHTSA 25V744000 (Lexus internal 25LB06...

#11711016 — ELECTRICAL SYSTEM — January 14, 2026 — The 2023 Lexus RX-350 has had complete 12 volt battery failure twice in the last year. The hybrid battery charging pr...

#11710520 — STEERING — January 12, 2026 — Hi. I noticed my vehicle was randomly making a clunking noise in the rear end. Also, on the highway, it would drift a...