NHTSA Complaint #11610316 — 2024 BMW X7

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11610316
Vehicle 2024 BMW X7
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The air condition is inadequate for temperatures above 80°. Due to the inadequacy of the coldness and the speed at which the fan blows, all passengers in a fully loaded vehicle complain of excessive heat temperatures Safety is an issue if left in the vehicle for a long period of time without proper temperatures being reached for all in the vehicle. The problem has not been able to be reproduced by the local dealer, stating that everything is operating within BMW manufacturer specifications. However, the issue is KNOWN to BMW manufacturer, and BMW dealerships, that the air condition system is in adequate for temperatures above 80°. THE ISSUE APPEARS TO BE SPECIFIC TO THE BMW X7 MODELS. My New 2024 BMW X7 i60 having less than 7000 miles, was recently taken into the local BMW dealership for complaints of slow too cool, or an insufficiently cooling air-conditioning system. The vehicle has third row seating. After a week of keeping the vehicle and my insistence that they keep it to find the issue, the dealer stated that the air conditioning system is operating within BMW manufacturer specifications. However, further research shows that numerous customers of BMW X7 vehicles have complained to the manufacturer with no response, and the same response from dealerships when the vehicle is taken in that the vehicle is operating within manufacturer specifications.

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