NHTSA Complaint #11646653 — 2024 BMW X7
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11646653 |
| Vehicle | 2024 BMW X7 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
2024 X7 with 13k miles on it roughly. Have had multiple drivetrain malfunction issues that caused car to not start. Dealer first did a software update which i dont believe fixed anything. second time the issue happened they said it was due to the car battery not being charged enough. car has had multiple issues related to low charge. BMW says its due to me not taking the car on long enough drives. However the charging on the car is inconsistent and faults related to the 48volt charging system which have stated (repair required soon) 224F8F were cleared by the dealer and not investigated. Car has many times exhibited low battery issues with electronics being sporatic and unreliable. car will sometimes charge battery on short drives and other times will not charge the battery on long/normal drives. charging is inconsistent. Many people on BMW forums have had drivetrain malfunction errors [XXX] and in some cases bmw has replaced transmissions. however i believe an investigation is warranted as the dealership in my case is just clearing codes and not repairing the car. i believe there is an issue with the charging system on the car thats causing errors in other modules/sensors based on all the issues i have had with this car. i have brought the car in for at least 10 service visits. BMW continues to clear codes and not perform thorough investigation and look at history of vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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