NHTSA Complaint #11610270 — 2020 SUBARU ASCENT

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11610270
Vehicle	2020 SUBARU ASCENT
Component	UNKNOWN OR OTHER
Date of Incident	August 8, 2024
Date Filed	August 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

There is a significant crack in the inside rear panel of my panoramic sunroof, and no apparent or visible point of impact. The crack is spreading and needs to be replaced or I fear the glass will shatter. There is no evidence of the crack on the exterior, only on the interior. Car is out of warranty but only has 23K miles and is 4 years old. Took the car to the dealership, and they wanted to charge $4000 to fix. Contacted Subaru of America and they refused to fix. Have been on many Ascent/Subaru forums online and it appears there are multiple complaints about these cracks.

Related Complaints for the 2020 SUBARU ASCENT

Other UNKNOWN OR OTHER Complaints

#11714081 — January 28, 2026 — Although the NHTSA form does not include a transmission category, this complaint concerns a critical transmission-rel...

#11710309 — January 12, 2026 — i purchased this vehicle from Northwest Chevrolet in McKenna, Wa on [XXX] and they did not disclose to me that there ...

#11704751 — December 12, 2025 — Vehicle: 2020 Subaru Ascent Issue: Cold weather software glitch If you are operating an Ascent or possibly other Sub...

#11627689 — November 27, 2024 — Lug nut studs fail frequently. Have replaced 3. An additional failure identified today during routine tire rotatio...

#11614712 — September 15, 2024 — Driver side window malfunctions intermittently. When raining, slow to go down or up, also skips as it goes up and down.

Recent Complaints for the 2020 SUBARU ASCENT

#11719539 — ENGINE — February 21, 2026 — Oil Leak(s) (found cam carriers leaking, front timing cover leaking, oil cooler leaking, upper and lower oil pan leak...

#11719539 — POWER TRAIN — February 21, 2026 — Oil Leak(s) (found cam carriers leaking, front timing cover leaking, oil cooler leaking, upper and lower oil pan leak...

#11717930 — ENGINE — February 13, 2026 — Car has 82,000 miles, has been maintained and requires an engine replacement due to 'Sludge'. Reading a lot of forum...

#11717228 — LANE DEPARTURE: ASSIST — February 11, 2026 — I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and ...

#11717228 — POWER TRAIN — February 11, 2026 — I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and ...