NHTSA Complaint #11610236 — 2017 BMW X3

The contact owns a 2017 BMW X3. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated, but the message "Fuel Pump Fault" was displayed. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was repaired, but the failure reoccurred. The vehicle was then towed to an independent mechanic, who diagnosed a failure with the fuel pump and fuel control module regulator wiring harness. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V586000 (Fuel System, Diesel); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 60,000.