NHTSA Complaint #11610009 — 2023 TOYOTA TUNDRA

The contact owns a 2023 Toyota Tundra. The contact stated while driving 70 MPH in the fast lane, the vehicle lost motive power and shut off. The contact was able to coast to the shoulder. The contact stated that after several minutes, the vehicle restarted, and she continued to drive. There was an abnormal knocking sound and a slow-pitched dinging sound coming from the vehicle. The knocking sound slowed down. The contact stated that the message “Engine off” was flashing. The vehicle was taken to the local dealer, where it was diagnosed that the engine was blown and there was debris inside the engine. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 24V381000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 35,000.