NHTSA Complaint #11609969 — 2017 HONDA CR-V

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11609969
Vehicle 2017 HONDA CR-V
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

My vehicle steering was clicking and having trouble turning. When I brought it in for a checkup, I was told that the rack and pinion needed to be replaced, and this was not due to wear and tear. Upon further research this exact year and model had several recalls for the exact problem I am having. Due to my VIN not being under the recall directly I was told there was nothing that could be helped and I would need to pay out of pocket for the repairs. My car is 4,000 miles over the extended warranted that I bought and since this is not due to wear and tear of the vehicle, I feel I am due compensation for getting this repaired. I cannot afford this at the moment because I am a single woman who works to live and pay my bills. I got this vehicle for its reviews and research on being known as a safe reliable vehicle. Any help I can receive would be greatly appreciated. Thank You

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