NHTSA Complaint #11609934 — 2020 BMW 840I

My vehicle mileage was about 50,000 miles and well maintained by BMW dealership in my area. I was driving to work when suddenly my vehicle alerted me to a fault on display panel showing a power supply fault. The message said i should stop driving and call roadside assistance. The vehicle was towed to BMW dealership. There were no prior warnings or messages or symptoms in relations to this fault. The dealership confirmed that the water pump failed, and caused the drive belt to dislodge, also caused the alternator to malfunction and eventually damaged the battery. The sudden and unexplainable water pump failure caused a chain of damages that cost me thousands of dollars and posing safety risk for me and my family.