NHTSA Complaint #11400108 — 2020 BMW 840I

THE NAVIGATION WILL STATE THE PLACE THAT YOU ARE PHYSICALLY LOCATED ACCURATELY. FOR EXAMPLE WHEN I WAS AT BMW IN DELRAY BEACH FL THE NAVIGATION TELLS YOU THAT YOU ARE AT THE LOCATION. WHEN YOU PUT IN THE ADDRESS WHERE THE CAR IS PHYSICALLY LOCATED TO NAVIGATE TO, INSTEAD OF SAYING THAT YOU HAVE REACHED YOUR DESTINATION. THE NAVIGATION WILL TAKE YOU MILES AWAY AND SAY THAT YOU HAVE REACHED YOUR DESTINATION. THIS IS CLEARLY A SAFETY ISSUE AS THIS CAN TAKE YOU INTO A RIVER, BOAT RAMP AND OR PLACE YOU IN A DANGEROUS SITUATION. DELRAY BMW IN FLORIDA TRIED EVERYTHING AND TOLD ME THAT BMW NEEDS TO COME OUT WITH A PATCH. AFTER COMPLAINING TO BMW USA THEY SORT OF BRUSHED ME OFF.