NHTSA Complaint #11609898 — 2019 GMC SIERRA 1500

The contact owns a 2019 GMC Sierra 1500. The contact stated that while his wife was driving 25 MPH, the vehicle made an abnormally loud sound and the front driver's side wheel detached. The vehicle came to a complete stop. The vehicle was towed to the dealer, where it was diagnosed that the upper control arm had disconnected from the steering wheel ball joint, and it was determined that the upper control joint, steering wheel column, and front driver's and passenger's side wheel needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had received an alignment twenty days prior to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.