NHTSA Complaint #11520900 — 2019 GMC SIERRA 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11520900
Vehicle 2019 GMC SIERRA 1500
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Driver's side front wheel assembly separated from the vehicle. It was hard to tell exactl what happened but I am told that it may have been a ball joint failure. I was driving in the middle lane on the highway with cruise control set to 70MPH. All of a sudden, my truck jumped up and my truck starting pushing towards the left median. I thought I had a tire blow out. Luckily there wasn't anyone in the left lane at the time and I was able to get to the grassy left median. If there was another vehicle in the left lane and or if the left median wasn't grass, this would have caused a major accident as I has no control over where the truck was going. When I got out I saw that my entire wheel had separated from the vehicle and it was on its face under the truck. I did not hit a pothole. There was no prior indication that anything was wrong with the assembly. A tow truck was called and brought the truck back to their shop. The assembly had to be replaced, (ball joint, axel, steering control arms etc.). I called my local GMC dealer and they have nothing being reported of this issue but when I looked online I've seen multiple reports of premature failures of ball joints. Total repairs so far have been $3,400.00 and I still need to replace a cracked rim. Repairs will be over $4,000 when all said and done.

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