NHTSA Complaint #11609874 — 2013 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11609874
Vehicle	2013 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	August 20, 2024
Date Filed	August 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Pressed the button to open the rear passenger sliding door and it would open. When opened manually it would open only about 12 inches. Then when we were driving on the highway the door opened on its own. The door had to be manually closed and now it will not open. This is now a safety concern that in the event of a crash passengers may not be able to exit the vehicle or the door could open again while driving.

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