NHTSA Complaint #11609809 — 2019 HONDA CR-V

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11609809
Vehicle	2019 HONDA CR-V
Component	STEERING
Date of Incident	July 1, 2024
Date Filed	August 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My 2019 Honda CRV began having power steering issues in mid 2024. The harder I turn the wheel in one direction the more the power steering pulls in the exact opposite direction. This results in the wheel needing to be held tightly during turns to ensure it does not forcefully turn the wrong direction. My local Honda dealer says the problem is with the rack and pinion and it needs to be fully replaced. There has been no warning light indicating the problem, and the problem only started recently after getting a strut replaced.

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