NHTSA Complaint #11609645 — 2018 CHEVROLET TRAVERSE

The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the contact heard a rattling sound coming from under the front passenger’s side seat. The vehicle was taken to the independent mechanic where it was diagnosed with a detached exhaust pipe bracket. The contact was informed that the bracket needed to be welded back onto the front of the exhaust pipe. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under an unknown special coverage adjustment program. The contact was advised to contact the NHTTA Hotline to report the failure. The failure mileage was approximately 78,000. The VIN was unavailable.