NHTSA Complaint #11609534 — 2024 HONDA CR-V

The Honda of Downtown Chicago dealership has informed us that there is a fuel injector problem with this vehicle. On 8/11/24 it caused the vehicle to cycle through a series of errors before it stopped accelerating on the highway with our young son inside, and eventually stopped moving altogether after we were able to get off on an exit. When the car failed, we were given a final Power System warning. It should be noted that we took the vehicle to the Honda of Downtown Chicago dealership months prior for a the same kind of warning lights (Emissions warning, Lane Departure warning, etc) and a very loud rumbling noise. At that time, the servicing team at the dealership DID NOT disclose that it was or could be a fuel injector issue. Instead, they said that the computer just needed to be “reset” and that the rumbling could be attributed to the vehicle being a hybrid. At this time, the vehicle is with the Honda dealership for repair. They have not provided a timeline for repair or provided a loaner car.