NHTSA Complaint #11704369 — 2024 HONDA CR-V
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11704369 |
| Vehicle | 2024 HONDA CR-V |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
On 12/6/24, while driving at highway speed, my engine made a LOUD EXPLOSIVE SOUND followed by immediate power loss—life-threatening. Vehicle couldn't exceed 65 mph despite full throttle, engine wouldn't idle, became inoperable. Had to merge right and limp to dealership in traffic. THIRD catastrophic failure in recent months at only 11,700 miles. First (10/19/24, 11,174 miles): Multi-system errors, inoperable, 21 days out. Complete cylinder head replacement (Cylinder 2). Second (12/2/24): Identical errors two weeks later. Cylinder 4 misfire, fuel injector replaced, 3 days out. Different cylinder proves systemic defect—50% of engine affected. Third (12/6/24): Highway breakdown. "Repaired" in hours with spark plugs only—inadequate for explosive failure. Service advisor admitted "whole part might have potential issue" but Honda policy prohibits preventive replacement "until really broken"—knowingly allowing defective vehicles until catastrophic failure. Dealership attempted release without highway test; conducted only after I demanded it. No explosive sound explanation. Refused diagnostics, compression testing, internal inspection. First two failures had dashboard warnings at low speed. Third had ZERO immediate warning—normal to explosive failure instantly at highway speed (warnings appeared 2 hours later). Unpredictable and extremely dangerous. Explosive sound indicates severe internal damage—not just spark plugs. Evidence: 11,700 miles too young. Specific cylinders (2, 4) suggest manufacturing defect. Dealership admitted defect. Immediate recurrence after major repairs. Vehicle at Parkway Honda (1575 VFW Pkwy, West Roxbury, MA), available for inspection. Honda case #16033311/12. MA AG/BBB complaints filed. 24+ days out. URGE NHTSA: Investigate if other 2024 CR-Vs affected, determine if recall needed, investigate Honda policy refusing repair until catastrophic failure.
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