NHTSA Complaint #11609048 — 2003 CHEVROLET SILVERADO 2500

TIRES issue reported to NHTSA

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Complaint Details

ODI Number 11609048
Vehicle 2003 CHEVROLET SILVERADO 2500
Component TIRES
Date of Incident
Date Filed
Mileage 342,422 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

The contact owns a 2003 Chevrolet Silverado 2500 equipped with Prinx Tires, Tire Line: High Country, Tire Size: 245/75/R16, DOT Number: 04N18HTPC1323. The contact had the tires rotated by an independent mechanic. Upon inspection of the tires, the contact discovered cracks along the base of the tire treads on all four tires. The contact notified the mechanic about the defect and was given a credit for the remaining mileage on the tires warranty. The contact notified the manufacturer about the failure through voicemail and email; however, the contact never received a response. The contact stated that the four tires were replaced. The tire failure mileage was 21,942. The vehicle failure mileage was 342,422.

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