NHTSA Complaint #11609028 — 2017 FORD ESCAPE
WHEELS:LUGS/NUTS/BOLTS/STUDS issue reported to NHTSA
Complaint Details
| ODI Number | 11609028 |
| Vehicle | 2017 FORD ESCAPE |
| Component | WHEELS:LUGS/NUTS/BOLTS/STUDS |
| Date of Incident | |
| Date Filed | |
| Mileage | 41,596 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
The contact owns a 2017 Ford Escape. The contact stated while the vehicle was at the dealer for a tire rotation, the dealer informed the contact that the lug nuts were defective and needed to be replaced to perform the tire rotation. The lug nuts were replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that there was no recall related to the failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 41,596.
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