NHTSA Complaint #11609002 — 2018 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11609002
Vehicle	2018 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	August 9, 2024
Date Filed	August 16, 2024
Mileage	107,033 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2018 Ford Explorer. The contact stated while driving approximately 65 MPH, the transmission became inoperable. No warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the torque converter and flywheel were fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 107,033.

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