NHTSA Complaint #11608946 — 2020 FORD F-350

I HAVE BEEN EXPERIENCING ISSUES WITH MY TRANSMISSION. I TOOK THE TRUCK TO THE FORD DEALERSHIP IN POTEAU, OKLAHOMA. I WAS INFORMED THE VEHICLE WAS HAVING THE SAME ISSUES AS THE TRANSMISSIONS THAT WERE ON A RECALL LIST, YET MY VIN NUMBER WAS NOT ONE ON THE LIST. I DID RECEIVE A RECALL NOTICE FROM FORD IN 2022 TIMEFRAME, BUT WAS NOT HAVING ISSUES AT THE TIME I RECEIVE THE NOTICE. ON AUGUST 15, 2024, I CONTACTED FORD HEADQUARTERS AND WAS TOLD... "YOUR VEHICLE DOES INDEED FIT THE CRITERIA OF THE AFFECTED VEHICLES, BUT YOUR VIN NUMBER IS NOT ON THE LIST OF THE AFFECTED VEHICLES. WE CANNOT TELL YOU WHY YOUR VEHICLE IS NOT ON THAT LIST, BUT I WOULD SUGGESTED THAT YOU CONTACT (NHTSA) AND ASK FOR YOUR VIN BE ADDED TO THE LIST. I RECOMMEND YOU DO THAT AS SOON AS WE HANG UP." THE MOMENT I ENDED THE CALL WITH FORD HEADQUARTERS, I CONTACT A REPRESENTATIVE WITH (NHTSA) AS RECOMMENDED. THE REPRESENTATIVE STATED THE FIRST STEP, TO FILE A CLAIM. SO THATS WHERE IM AT NOW. I WOULD LIKE TO ASK THAT MY VIN NUMBER BE ADDED TO THE LIST OF RECALLS ON THE DOCUMENT ATTACHED, SEEING MY TRUCK FITS ALL ASPECTS OF THE CURRENT RECALL. THANK YOU AND HAVE A BLESSED DAY! MY VEHICLE: F350- SUPER DUTY MODEL YEAR: 2020 MANUFACTURING PLANT : KENTUCKY BUILD DATE: MAY 2020 ENGINE TYPE: 6.7L DIESEL ENGINE TRANSMISSION TYPE: 10R140 TRANSMISSION VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)