NHTSA Complaint #11608842 — 2021 KIA SOUL

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11608842
Vehicle	2021 KIA SOUL
Component	UNKNOWN OR OTHER
Date of Incident	August 15, 2024
Date Filed	August 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My car kept on breaking down and it happened twice. When i contacted the Kia customer service, they told me the wait time until i can get the car ready is about 2 months and until then im gonna have to either rent a car that they would pay $44 for, which is clearly not enough. I need to get to places, job and school. How am i supposed to afford for this or do anything about it. I want my car fixed and its also covered under the warranty since i bought it in 2021.

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